What’s hot in UX this week:
How to Run a Workshop People Won’t Hate →
People talk often about the importance of soft skills, and unfortunately, there’s often a belief that you either have these skills or you don’t, and that if you don’t have them, you might be able to “work on them” in some vague way, but that’s about it.
However, due to my somewhat eclectic background, I’ve found that all of these skills are learnable and that usually, there’s an entire discipline with a rich history and useful training methods focused specifically on how to improve these skills.
For the skills that let you walk into a roomful of people with differing opinions, goals, and personalities and come out of that room with a shared understanding of what’s been learned and what work is left to be done, that discipline is teaching.
Read full story →