Signifiers and Affordances for Chatbots: How to hack the system

via Unsplash

This is Part 2 of a 5 part series about why designing a chatbot was the hardest thing I’ve ever designed. This article will explain the fundamental elements of chatbots, signifiers and affordances, so you can leverage that knowledge to hack around the system easier.

This series is a follow-up to The Ultimate Guide to Chatbots article I wrote and a sample of what’s to come from my follow-up eBook, The Ultimate Guide to Chatbots.

If you haven’t already, it might also help if you take 2 min to read Part 1, Part 3 & Part 4 at some point.

Author: Joe Toscano⚡️

Collect by: