A Framework for UX Interaction Inputs in our Connected World

Our world is becoming more connected and devices that communicate are now becoming the norm. As user experience (UX) professionals, we will be creating experiences across and for these devices. I’ve worked in the past with scenarios involving connected devices and this is my effort to create a framework to document inputs and triggers for these connected interactions. To me, connected experiences are experiences between humans, devices, and programs. These inputs are triggered by activities or device interactions not associated with keyboard or standard touch input. These actions would be considered as elements used in service design. (For information on service design see: Service Design 101 & Service Blueprints)

Journey Map by Cooper

Author: Sean Gerety

Collect by: uxfree.com