5 Best Practices for User Onboarding – uxdesign.cc

Duolingo

Here’s how to best ease users into your app

Curator — Onboarding flow

1. Be Concise

Try to engage users by keeping the onboarding/sign up process quick — avoid using more than 3 to 5 screens and benefits, and use minimal copy. Opt for illustrations when possible and show the high level value props rather than in depth information (which can be saved for a product website).

Get users to the most valuable part of their experience — actually using your app, rather than slowing them down with unnecessary roadblocks at the beginning through long tutorials/complicated sign-ups.

Box — Contextual tips

2. Tips are contextual

Tips should be surfaced when prompted by the user. If used, it should only surface the key learnings a user needs for their first experience.

3. Give control

Allow users to skip ahead if they prefer. This allows users with previous experience using many mobile apps or those who prefer to learn at their own pace actually using your app to jump straight into the app.

4. Learn by doing

Teach users by allowing them to interact with the UI directly or completing an example, rather than showing them.

Vine —Alternative sign up options

5. Alternative sign up options

Signing up can often be a barrier to app adoption, so you should always make the process easy and simple. Try to provide your users the option to sign in to your app through existing social media accounts like Facebook, Email, Google or Twitter.

Some apps vary when they surface the sign up step, by allowing the user to use certain features of the app before prompting for sign up. Experiment to determine which is best for adoption in your mobile experience.

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Author: Joanna Ngai

Collect by: uxfree.com

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